Privacy Policy
Updated 16 July, 2024
1QR values the privacy of its Members, Affiliates and Affiliated Partners (collectively “Members”) Personally Identifiable and Non Personally Identifiable Information (collectively “Personal Information”), and recognizes that our Members may be concerned about how we collect, use, and disclose Personal Information. Therefore, we have implemented the following Privacy Policy to govern our use of our Member’s Personal Information. By using 1QR Services (“Services”), you are accepting the practices and activities as described in this policy. Any questions concerning this policy or the use of Personal Information may be directed to support@1QR.com. Please include "1QR Privacy Policy” in the email subject line.
Types of Information Collected
1QR collects certain Personal Information from you when you register for and use our Services. We will retain your Personally Identifiable Information and Non-Personally Identifiable Information for as long as necessary to provide our Services and/or to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
Personally Identifiable Information
Personally Identifiable Information is any information that can be used to identify you personally, and includes but is not limited to your name, address, phone number, and email address. Furthermore, 1QR will receive certain credit card, or other payment information from you.
Non-Personally Identifiable Information
This is generalized information and cannot be used to easily identify you personally. When you use our Services we collect certain Non-Personal Information. Such information includes but is not limited to your IP address, your ISP, your browser type, your operating system, your clickstream patterns, the URL of the most recent website you visited before coming to our websites, the amount of time you spend in 1QR using Services, and the pages you viewed while on our sites or using Services.
Information from the use of our Mobile Apps
When you use the 1QR mobile apps, we may collect certain information in addition to information described and requested elsewhere in this Policy. For example, we may collect information about the type of device and operating system you use. We may ask you if you want to receive push notifications about activity in your account. If you have opted in to these notifications and no longer want to receive them, you may opt out by turning off the push notifications through your operating system. We may use mobile analytics software to better understand how people use our applications. We may collect information about how often you use our applications and other performance data.
Cookies and tracking
We may use various technologies to collect and store information when you use our Services, and this may include using cookies and similar tracking technologies on our Websites and Apps, such as pixels to analyze trends, administer our websites, track users’ movements around our websites, serve targeted marketing, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We may partner with third parties to manage and serve our advertising on other sites. Our third party partners may use cookies or similar tracking technologies in order to provide you advertising or other content based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click http://preferences-mgr.truste.com/ (or if you are located in the European Union click http://www.youronlinechoices.eu/). Please note you might continue to receive generic ads. For more information about our use of cookies and other tracking technologies, as well as how to opt out of the use of cookies, please refer to “The Use of Cookie” Section below.
Information from other sources
From time to time we may obtain information about you from third party sources, such as public databases, social media platforms, third party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally permitted or required to disclose such information to us. Examples of the information we may receive from other sources include: demographic information, device information (such as IP addresses), location, and online behavioral data (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other information (including Personal Information) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and services.
Methods of Collection
1QR collects your Personal Information in several different ways. First, we collect information about you when you provide it to us; for example when registering for Services, when you set up an 1QR profile, or when you communicate with us directly via, phone, e-mail or our websites. We also employ commonly used analytic and reporting software technologies to collect certain Non-Personally Identifiable Information.
Use of Personal Information
Personally Identifiable Information
Personally Identifiable Information is ONLY used for 1QR’s own internal purposes including but not limited to; providing the Services to you, offering you support with customer service issues, and maintaining and improving the Services. The information may include payment and billing information to collect the Service Fee(s) as applicable.
Non-Personally Identifiable Information
1QR uses Non-Personally Identifiable Information to track and analyze the usage and performance of its Services and websites. 1QR uses this information internally to assist in determining changes and/or upgrades to the Services, whether to add or discontinue specific Services, and for internal market analysis purposes.
Disclosure of Personal Information
In general, we do not disclose Personal Information to third parties without your prior written consent. However, we reserve the right to do so in certain limited situations as identified below:
Security of Personal Information
We employ commercially reasonable technology and systems to protect your Personal Information from unauthorized access and disclosure. For example, sensitive information is transmitted to us in an encrypted format using secure socket layer technology. HOWEVER, NO PROTECTION METHODS ARE 100% SECURE, AND THEREFORE WE CANNOT GUARANTEE THE 100% SECURITY OF YOUR PERSONAL INFORMATION. We are not responsible for any disclosure of Personal Information due to any errors in transmission of your information, or any unauthorized third party access or any other acts by third parties, or any acts or omissions beyond our reasonable control.
In the event a security breach causes an unauthorized intrusion into our system that materially affects you, 1QR will notify you as soon as reasonably possible and later report the action we took in response.
Public and Shared Nature of Certain Content
The Services provided by 1QR now or in the future may be accessible by the public. Examples of publicly accessible information include, but are not limited to Member’s public user profile, any information you make publicly available for other Members to discover, any information you directly share with other Members. We are not responsible for third parties' uses of any Personal Information contained in these public disclosures.
The Use of Cookies
1QR uses “cookies” (small files placed on your hard drive) for several different purposes. We use cookies to help identify you and reduce the number of times you need to sign-in to Services, and to personalize and track your use of Services. Most cookies are session cookies, meaning they are automatically deleted from your hard drive at the end of a session. Our use of cookies does not track or otherwise utilize any of your Personal Information. You may encounter cookies from third parties on 1QR that we do not control; please consult the privacy policy for each third party for more information on their particular usage of cookies. You can read more about our Cookie policy by referring to the “Cookies & Tracking” section above.
Receipt of Marketing Materials
You may “opt out” from receiving marketing materials from us at any time. If at any time you wish to discontinue receiving promotional materials from 1QR please follow the instructions for removal contained on the most recent communication from 1QR, email support@1QR.com, or write to 1QR Customer Service, 5494 Trade Wind Dr. Windsor, CO 80528. We also offer you the ability to unsubscribe from certain communications through your 1QR account settings control panel.
Information Concerning Children
Our Services are only for those adults and children over the age of 13. We do not knowingly collect any information from children under the age of 13. We will affirmatively delete any information which we have knowledge came from or pertains to a child under the age of 13. Children between the ages of 13 and 18 may use 1QR Services only under the supervision of a parent or legal guardian. If you are a parent or legal guardian of a child between the ages of 13 and 18 and you do not want your child’s Personal Information in our records, or do not wish to receive communications from us, please contact us by emailing support@1QR.com or write to 1QR Customer Service, 5494 Trade Wind Dr. Windsor, CO 80528.
Changes to this Privacy Policy
1QR reserves the right to make changes to this Privacy Policy in its sole discretion from time to time. Any notification of the changes to the Privacy Policy shall be made in accordance with the Terms and Conditions. If you receive a notification of a change in this Privacy Policy, you must review the policy prior to your continued use of the Services. Your continued use of the Services after notification of a change to this Privacy Policy shall constitute your affirmative acceptance of any such change.
Access
We will provide any individual user access to any Personal Information we have obtained and possess about them, within 30 days of any written request for that specific Personal Information. Individuals may request to access, correct, amend or DELETE information we have obtained about them by contacting at support@1QR.com. Unless it is prohibited by law, we will remove any Personal Information about an individual from the 1QR servers at your written request. There is no charge for an individual to access, update or delete their Personal Information.
Accuracy and Retention of Data
1QR uses best efforts to keep your data accurate and up to date, based only to the extent on the information you have provided us. If your data changes (for example, if you have a new email address), then you are responsible for notifying 1QR of those changes.
Upon your written request, 1QR will provide you the information it has obtained and possess, if any, and any information 1QR has processed on behalf of a third party regarding your Personal Information. We will retain your information as long as your account is active or as long as necessary to provide you with the Services. 1QR may also retain and use your information in order to comply with any legal obligations, resolve disputes, prevent or control abuse, and enforce 1QR Agreements.
Should you have any questions or comments, or want to update, delete, or change any Personal Information that 1QR has obtained and possesses, or you have any concerns about the way in which 1QR has handled any privacy matter, please email us at support@1QR.com. You may also contact us by postal mail:
1QR
℅ Privacy Support
5494 Trade Wind Dr.
Windsor, CO 80528
1QR Operates in the United States
The 1QR servers and offices are located in the United States, so your information may be transferred to, stored, utilized and/or processed in the United States. While the data protection and privacy regulations and other laws of the United States might not be as comprehensive as the regulations in your country, 1QR shall continue to implement the necessary protective and security tools to protect your privacy, including offering a data processing addendum (DPA). To request a DPA, please email support@1QR.com, or via postal service:
1QR
℅ Privacy Support
5494 Trade Wind Dr.
Windsor, CO 80528
By applying and using the 1QR Websites, Apps and Service(s), you hereby understand and consent to the collection, storage, processing, and transfer of your Personal and Non-Personal Information to the 1QR database and facilities in the United States to include 1QR’s participating and sharing with third parties as described in this policy and other applicable 1QR policies.